Use of the site –
By using this website, you agree that you are 18 years of age and above and you are using this site under an adult supervision.
By using this website, you hereby abide to all our terms and conditions of the usage of this site and if you do not wish to follow them you agree to refrain from using the website immediately.
We grant you a non-transferable, revocable and non-exclusive license to use this site. These terms and conditions strictly prohibit actions such as accessing our servers or internal computer systems, interfering in any way with the functionality of this website, gathering or altering any underlying software code, infringing any intellectual property rights. This list is non-exhaustive and similar actions are also strictly prohibited.
If you are found breaching any of the terms and conditions, it shall result in the immediate revocation of the license granted in this paragraph without prior notice to you. If we determine at our sole discretion that you are in breach of any of these conditions, we reserve the right to deny you access to this website and its contents and do so without prejudice to any available remedies at law or otherwise.
Certain services and related features that are available on our website may require registration or subscription from the user. If you choose to register or subscribe for any such services or related features, you hereby agree to provide accurate and current information about yourself, and to promptly update this information if there are any changes. Every user of our website is whole solely responsible for keeping his passwords and other account identifiers safe and secure.
The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
During the registration process you agree to receive all kinds of promotional emails from our website. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.
Anything that you submit to the website or provide to us, including but not limited to, questions, reviews, comments, and suggestions (all the submissions) will become our sole and exclusive property and shall not be returned to you.
In addition to the rights applicable to any Submission, when you post comments or reviews on our website, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content.
You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.
If you would like us to remove your personal information from our database, unsubscribe from emails and/or SMS, please email Customer Service email address by country.
Accessibility of website –
We aim to provide accessibility to the website at all times to our users, however we do not make representation of that nature and reserve the right to terminate the website at any time and without any notice. You also accept that service interruption may occur in order to allow for website improvements, scheduled maintenance or may also be due to outside factors beyond our control.
Links and Third-Party Websites –
We may include links to third party websites at any point of time on our website. However, the existence of a link to another website should not be consider as an affiliation or a partnership with a third party or viewed as an endorsement of a particular website unless explicitly stated otherwise.
In the event the user follows a link to another website, he or she does so at his or her own risk. We accept no responsibility for any content, including, but not limited to, information, products and services, available on third party websites.
Creating a link to this website is strictly forbidden without our prior written consent. Furthermore, we reserve the right to revoke our consent without notice or justification.
Information Available on Website –
You accept that the information contained on this website is for informative purposes only and we reserve to the right to change it any point of time without prior notice. We take full measures from our side to ensure the accuracy of the information that is posted on the website but it shouldn’t be relied upon and in no way constitute any type of guarantee or warranty.
The opinions and feedbacks posted on the site are of the respective individual posting them and in no way represent or reflect our opinions.
We are not to be held responsible or made liable for any damages or injury which may arise as a result of any error, omission, interruption, deletion, delay in operation or transmission, computer virus, communication failure and defect in any kind of information, content, materials, software or other services included on or otherwise made available through our website.
SHIPPING RATES & COSTS –
$4.99 Flat Rate Shipping anywhere in the United States of America. Shipping takes 1 to 3 Business days after the item has left our facility. Handling time for all orders is one business day. Most often, orders completed by 2 pm Eastern Time will likely ship out the same business day.
INTERNATIONAL SHIPPING –
International shipping is available only through email requests. International Shipping costs are not fixed and vary depending on current rates. An additional charge for Customs and Handling is applied.
PACKAGE TRACKING INFORMATION –
All packeges that we ship are linked to a tracking number associated with the package label. This allows you and our team to track the package during shippment. If you have not recieved a tracking number associated with your recent order, please reach out to us at [email protected].
MISSING OR LOST PACKAGES –
In the unlikely and rare case a package does not arrive at your requested shipping destination, please reach out to us immediately at: [email protected].
RETURN AND EXCHANGE INFORMATION –
Refunds take 3-10 Business days to process. Due to Covid and adjusted policies to best protect the health and wellbeing of our employees, we are unable to accept returns on any opened hair packages. Refunds will only be possessed on damaged or undelivered items. Please get in touch with us as soon as you notice an issue! Oders that have been opened cannot be returned for a refund unless the customer covers the shipping cost.